Frequently asked questions

Ex-showroom price is the vehicle's base price before anything else. On-road price is what you actually pay — ex-showroom plus RTO registration, road tax, insurance and handling charges. On-road is typically 12–18% higher and varies with variant and insurance choice. Ask us for a written on-road quotation for the exact model you want.

Yes. Bring the vehicle along with its RC, insurance and a valid ID. We will evaluate it on the spot and give you a firm exchange figure that gets adjusted against your new purchase. Exchange bonuses on top of the valuation run during most festive periods.

Most popular variants are in stock and can be delivered the same day or the next day once documentation is complete. Newer models or specific colour and variant combinations can have a waiting period — we will tell you the honest expected date before you book, not after.

Usually: PAN card, Aadhaar, address proof, three months of bank statements or salary slips, and passport photographs. Self-employed applicants may need ITR or business proof. Our finance desk checks everything before submitting so cases do not bounce back.

Schemes vary, but low down payment options starting around 10–15% of the on-road price are usually available. Zero down payment schemes appear during festive periods for eligible applicants. The lower your down payment, the higher your EMI — use our EMI calculator to see the difference.

Follow the schedule in your owner's manual — typically the first service around 500–750 km, then at set intervals. Free services included with your purchase must be used within the specified time and kilometre limits, so do not let them lapse.

Yes, free pick-up and drop within Ajmer city limits. Request it when you book your slot online, or call the service desk. For locations outside the city, call us and we will tell you what is possible.

Servicing outside the authorised network, or fitting non-genuine parts, can affect your warranty claim. During the warranty period we strongly recommend sticking to authorised service and genuine TVS parts. It also keeps your service history clean, which matters at resale.

Roughly ₹0.15–0.20 per kilometre against ₹2.50–3.00 for an equivalent petrol scooter. If you ride 40 km a day, that difference typically covers the price premium within two to three years.

The iQube, X and Orbiter charge from a normal 5A household socket — no special wiring needed for standard charging. We install the charger at your home as part of the delivery and show you how to use it. Full charge takes roughly 3 to 4.5 hours depending on the battery.

TVS provides a separate battery warranty in addition to the vehicle warranty. Exact years and kilometres depend on the model and the scheme running at the time. Ask us for the current warranty card details before you book.

Never. We do not charge candidates anything at any stage — not for the application, not for the interview, not for joining. If anyone asks you for money using our name, please report it to us immediately.

Yes. Several of our roles are open to freshers, particularly sales consultant, tele-caller and ITI-qualified technician positions. We provide TVS-certified training. Look for roles that show 'Freshers welcome' in the experience field.

We review every application and contact shortlisted candidates within about seven working days. You can check your progress any time on the application status page using the reference number we send you.