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Service Advisor

The bridge between the customer and the workshop. Receive vehicles, explain the estimate and keep the customer informed.

2Openings
1+ yrExperience
Full timeType
As per skillsSalary

The bridge between the customer and the workshop. Receive vehicles, explain the estimate and keep the customer informed.

What you will do

  • Receive vehicles, note complaints properly and open the job card
  • Give a clear estimate before work starts and get approval
  • Call the customer with an update if anything changes
  • Explain the final bill line by line at delivery
  • Follow up 3 days after service to check everything is fine

What we are looking for

  • Clear communication in Hindi; basic English helps
  • Basic computer and DMS entry skills
  • Patient with upset customers
  • Some workshop or service desk experience preferred

What we offer

  • TVS-certified product and technical training
  • Monthly performance incentives on top of fixed salary
  • ESI and PF from day one
  • Annual leave and festival holidays
  • Internal promotion — we look inside the team first

Qualification

12th pass or graduate

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